Complete Property Services & Solutions (CPS Solutions) provides high quality, customer-focused property maintenance solutions to property owners, managers and tenants in Canberra and surrounding areas in a timely manner for both residential and commercial property.
CPS Solutions will keep you fully informed of each step along the way. This makes it easy for you to make decisions about your property maintenance.
Our personalised professional service includes the following general maintenance and minor works services:
General Handyman Services
Blind and windows repairs or re-glazing; general electrical and lighting maintenance; door and repairs such as door hardware; carpet tile and flooring installation; general roof repairs and painting and decorating services.
We can also design a property maintenance program tailored to your needs.
Renovation work such as bathroom and kitchen renovations; waterproofing and plumbing services; plastering; carpentry; metal fabrication and welding and minor building works.
We also provide air-conditioning system repairs and maintenance and air condition system installation.
Minor Building and Repairs
Deck and pergolas, fencing; asbestos identification and removal; concrete and brickwork repairs, landscaping, garden maintenance and more. Please check with the council to check if you need council approval before this work commences. Alternatively, we can do this for you.
Insurance Repairs and Work
We undertake property insurance repairs and maintenance work.
Service Delivery Times
CPS Solutions prides itself on service delivery times which are set out below:
Emergency Repair Response
In cases of emergency, we’ll acknowledge your request within an hour; respond within 3 hours; complete emergency repairs within 24 hours, if feasible; and provide a detailed report upon request outlining the work. We’ll advise whether the site is now safe or if further work is required.
For maintenance inquires, we’ll acknowledge your request within 24 hours; respond within 72 hours and complete works within 10 working days.
Your general enquiries are acknowledged within 24 hours; we’ll meet you on onsite within 72 hours from the enquiry and provide a quote, upon request, within 24 hours from the site visit.
Any request for ongoing general maintenance can be emailed to email@example.com and we’ll email you an acknowledgement.
Our qualified contractors provide quality workmanship. We ensure all works are conducted in a safe and considerate manner.
Before / After Completion Services
All sites are kept free of waste materials ensuring the work area is left in a clean and safe condition. The site work area will be fully cleaned, including all surfaces, to ensure the removal of dust and fragments. At a minimum, the area will be restored to a condition equal to its state prior to work commencing.
Contractors and Maintenance Personnel
All contractors and maintenance personnel will comply with your security systems/procedures and must adhere to work, health and safety standards.
All keys and access cards will be kept secure and returned once work is completed. A key register will be kept by us to ensure the keys aren’t lost.
All building material and waste are either recycled or disposed of correctly.
Our contractors and maintenance personnel will provide progress updates and complete your work in a timely manner with minimal disruption to any occupants or neighbouring properties.
Once works are completed, a detailed invoice will be submitted within 7 days of completion, including a reference to the original purchase order (if received). If there are any issues relating to an invoice or further details are required, a response will be provided within 48 hours from receipt of the request.
CPS Solutions Maintenance Services include but are not limited to;
- General handyman services
- Bathroom renovations
- Kitchen renovations
- Electrical work and lighting maintenance
- Waterproofing and plumbing services
- Carpentry and building works
- Doors and door hardware repairs
- Carpet, tile and flooring installation and repairs
- Painting and decorating services
- Blinds, windows and reglazing
- Roof repairs
- Asbestos identification and removal
- Concrete and brickwork repairs
- Metal fabrication and welding
- Minor project management
- Programmed maintenance
- Air-conditioning system repairs, maintenance and installation
- Insurance repairs and work
- Garden maintenance
- Tailored maintenance